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Welcome to Elite Air Taxi
Using a modern fleet
Flying props and jets
Realistic as you want


Elite Air Taxi Frequently Asked Questions

1) Flight Operations

1.1) What is a Part 135 on demand Operation?
1.2) Why are there no jet liners like the B767?
1.3) I had a B737 or A319 type rating at my last VA, why can't I start out flying these aircraft.
1.4) Can I file PIREPs without using SmartCARs?
1.5) I don't understand why I cannot do X?
1.6) What is the FSOP?
1.7) You are missing airport X.
1.8) How long does it take to process my PIREP or be assigned a mentor?
1.9) Where are the HUBs?

2) Joining Elite Air Taxi

2.1) What is required to Join Elite?
2.2) Is there any extra software I must use?

3) Privacy

3.1) What is your data protection policy?
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1) Flight Operations

1.1) What is a Part 135 on demand Operation?
FAR Part 135 is part of the Federal Aviation Regulations in the United States that covers Commuter and On Demand Operations whereas FAR Part 121 covers Domestic, Flag, and Supplemental Operations or what is known as scheduled operations. 

If an airline has a route structure that they fly on a daily basis then they are generally a Part 121 airline. Examples of Part 121 airlines include American Airlines, Delta Airlines, United Airlines and even UPS. 

Whereas if the airline operates when a customer calls and requests (charters) or flights, then they generally operate as Part 135. Examples of Part 135 airlines is FlexJets, NetJets and XO. Elite Air Taxi is a Part 135 airline in that we offer aircraft and crews but the customer determines when and where we fly.

1.2) Why are there no jet liners like the B767?
Elite Air Taxi is different, we operate small business aircraft in an all VIP arrangement. Elite started with the Beech Baron 58 and has been acquiring aircraft such as the King Air, Phenom, Citation, Challenger and Global Express. Our largest aircraft are the Boeing Business Jet (737) and Airbus Corporate Jet (A319.) From time to time we convert smaller airliners into a VIP arrangement usually due to a lack of large cabin or long range business aircraft for Flight Simulator.

1.3) I had a B737 or A319 type rating at my last VA, why can't I start out flying these aircraft.
Congratulations on earning those ratings at your last VA, however like most of the aviation industry Elite Air Taxi operates on a seniority system. (Replicated by our rank structure.) 

Thus, like the agreements with pilot unions that real world airlines operate under your seniority is based on your date of hire, and you start as the junior most pilot in the airline flying our base aircraft. As you spend time at Elite (in our case flying and earning hours) your seniority will increase and you will have the opportunity to fly larger, faster and longer range aircraft (these aircraft fetch a higher charter price due to their premium status.) Our premium aircraft are only flown by the most senior members of Elite Air Taxi.

1.4) Can I file PIREPs without using SmartCARs?
Yes, however this procedure should only be used if you find that SmartCARs does not work with your system or in the case of a computer crash after a flight has been completed but prior to submitting a PIREP through SmartCARs. PIREPs not submitted via SmartCARs will be subject to approval at staff discretion.

1.5) I don't understand why I cannot do X?
Elite Air Taxi has an Operations Specification (OPSPEC) that we conduct business under. In the real world an OPSPEC is required by all companies wanting to perform for revenue flight operations under Parts 121 and or 135. 

The OPSPEC is required by the FAA in accordance with 8900.1 Flight Standards Information Management System, Volume 3. An actual OPSPEC is a very large document and must be approved by the FAA. 

Elite uses an OPSPEC from a real world carrier, however we adapted sections of it to fit a Virtual Airline, added to section to establish our business model and operations and truncated detailed operations sections. Our OPSPEC is available under Rules and Regulations.

1.6) What is the FSOP?
The Flight Standard Operating Procedures (FSOP) is the standard methods used by Elite crews in performing flights. The FSOPs are generic in nature and cover operations in our Beech Barons all the way up to our BBJ and ACJs. In many cases the FSOPs will require a higher degree of safety or planning then the minimum standards established in Federal Aviation Regulations (FARs) or Airplane Flight Manuals (AFMs.) Thus a most conservative action rule shall be used when interpreting minimum requirements for flight operations.

1.7) You are missing airport X.
Elite Air Taxi only flies to about 4,000 of the over 43,000 airport in the world. Not every airport in the world is suitable for our type of operations and we simulate restrictions in place due to Cabotage. 

Cabotage is the is the transport of goods or passengers between two places in the same country by a transport operator from another country. In Elite Air Taxi's case we only have Cabotage rights in North America and Europe. In other areas of the world we can deliver our passengers to an International Airport and further transportation must be performed by a country specific operator.

If you find that we missed an international airport somewhere in the world please notify us in the forums providing the airport name and ICAO identifier.

1.8) How long does it take to process my PIREP or be assigned a mentor?
At Elite we do many of these tasks manually. Our Regional Managers process all PIREPs and our training staff are responsible for assigning a mentor and processing entrance flights.  Because of this, we ask you to have patience as it may take up to 48 hours. This allows the primary manager 24 hours and in case that person is unable to perform that action the next level manager then has 24 hours.
 
1.9) Where are the HUBs?
At Elite we use the term Pilot Base or Base in lieu of HUB. This is the term used by the two major Part 135 Fractionals in the U.S. and was decided by our management team as the most appropriate term to use at Elite.  There is a discussion in our forums about the subtle differences in a HUB and a Base


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2) Joining Elite Air Taxi

2.1) What is required to Join Elite?
To join Elite Air Taxi you must only have a desktop flight simulation (Flight Simulator, Prepar3D, or X-plane), the passion to fly Business Jets, and Internet access.

On deciding to join Elite you will be required to complete an entrance exam. This exam replicates the technical interview that an actual company would perform on candidates. Once you pass this exam you are a probationary member of Elite and have 30 days to complete your practical flight. 

This practical flight represents the simulator or actual aircraft flight exam that is normally the next step after the technical interview. You are provided all of the material necessary to successfully complete these tests, however the flying skills must be provided by you.

2.2) Is there any extra software I must use?
Yes, all of our flight tracking is done with the SmartCARs ACARS software, which we provide to you at no additional cost. Simply click the Dispatch Officer and select the Crew Center and you will see Downloads as one of the member areas of the website, you must be logged on to access the Crew Center. Select ACARs from the list of available download types and on the right you will see the download link for SmartCARs2. This link is to TFDi Designs and the software is provided in agreement between our Board of Directors and TFDi.

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3) Privacy

3.1) What is your data protection policy?
Elite Air Taxi is based and operated in North America and is a hobby. We are not a company or corporation. 

Individuals who apply to Elite Air Taxi provide information voluntary. The information we have on file can be viewed in the dispatch center. 

Any member can request that membership be terminated and all data deleted by sending a message to VA Staff. It normally takes 24 to 72 hours to comply with a request for deletion.

Members are automatically deleted after six months of inactivity and not responding to an e-mail requesting confirmation to remain a member.

Backups of databases are stored offsite for one year. There is no capability to remove user information from backups.

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